My battery, charger, propeller, nose cone, o-ring, trigger or nozzle are damaged or lost, where can I get a replacement?

Please contact the customer service centre / repair centre in Croatia,  
tel.: +385 1 2456-054/074.

I have lost my instruction manual, can you send one copy to me?

Manuals will be uploaded soon.

My SEA-DOO®  sea scooter works only for a few seconds or constantly cuts off. What should I do?

Please disconnect the battery from the SEA-DOO® sea scooter and recharge fully. Re-connect and make sure it is well connected before switching on. If your SEA-DOO® sea scooter still does not work properly, contact the customer service centre / repair centre in Croatia, tel.: +385 1 2456-054/074.

My SEA-DOO®  sea scooter does not switch off and keeps working even after the trigger has been released. What should I do?

Please disconnect the battery from the SEA-DOO® sea scooter. Re-connect and make sure it is well connected before switching on. If your SEA-DOO® sea scooter still does not work properly, contact the customer service centre / repair centre in in Croatia, tel.: +385 1 2456-054/074.

My SEA-DOO®  sea scooter does not function properly after storage. What should I do?

Please make sure the Master Switch is On, the Battery Pod is fully charged and the Battery Compartment is completely dry. If your SEA-DOO® sea scooter still does not function properly, contact the customer service centre / repair centre in in Croatia, tel.: +385 1 2456-054/074.

Where can I find the electric diagram of my SEA-DOO®  sea scooter?

Please DO NOT attempt to repair your SEA-DOO® Sea scooter by yourself. If it does not function properly, please call our customer service centers.

My SEA-DOO®  sea scooter does not function properly, where can I have it repaired?

Please make sure the Master Switch is On, the Battery Pod is fully charged and the Battery Compartment is completely dry. If your SEA-DOO® sea scooter still does not function properly, contact the customer service centre / repair centre in Croatia, tel.: +385 1 2456-054/074.

Is it safe for my children to use the SEA-DOO®  sea scooter?

Please follow the age recommendation for each model of the SEA-DOO® sea scooter.

SEA-DOO® sea scooterv GTI SD5540 At least 16 years old

SEA-DOO®  sea scooter Aqua Ranger SD95001 At least 8 years old

SEA-DOO®  sea scooter VS Supercharged SD6545 At least 16 years old

SEA-DOO®  sea scooter Explorer SD6541 At least 16 years old

What should I pay attention to before using my SEA-DOO® sea scooter?

1. Users with long hair should tie it up or wear a swimming cap when using the SEA-DOO® sea scooter.
2. Always inspect the swimming area to ensure it is free of hazards or obstacles such as boats and swimmers before using the SEA-DOO® sea scooter.
3. Familiarize yourself with the SEA-DOO® sea scooter functions and battery life before embarking on any dives or excursions.
4. Always charge battery to its fullest before using the SEA-DOO® sea scooter. Ensure sufficient battery charge remains for return to shore or surface.
5. Always wear a coast guard approved personal floatation device when using the SEA-DOO® sea scooter.
6. Be aware of appropriate water levels, tidal changes, dangerous currents, weather changes and strong offshore winds. Always scout unfamiliar water.
7. Do not use alcohol or mind-altering drugs prior to use of this product.

I found something is blocking the propeller, how can I remove the obstacle?

Please refer to the instruction manual. There is a detail instruction on how you can remove the obstacle.

Can I store the SEA-DOO® sea scooter in an outdoor area?

No. Always keep the SEA-DOO® sea scooter out of direct sunlight when not in use to preserve the plastic housing and the batteries.

Are there any things that I have to aware of when charging the ZS5A and ZS7A battery pod?

SD6545 and SD6541 sea scooter products both have built-in low voltage cut out feature, when the battery is discharged to a certain low voltage level, the built-in controller will cut off the battery power.  For a fully charged battery of SD6545 and SD6541, the cut out time is around 1 hr and 2 hrs respectively. When the battery power is cut, user has to recharge the battery. Charging time for SD6545 and SD6541 is around 8 hrs and 10 hrs respectively. Then the product can be used again after the battery is reconnected.

Can I wear sunscreen while using the SEA-DOO®  sea scooter?

Sunscreen and sun tan oils or lotions might damage the plastic. Try to avoid prolonged contact.

I heard a buzzer when using the SEA-DOO® sea scooter and its motor becomes intermittent, what is going on?

This situation may happen to the SEA-DOO® sea scooter Explorer as it has a built-in water leakage sensor. When a buzzer is heard or the propeller becomes intermittent, this may means water has entered the housing(s). For safety, turn OFF the master switch, remove the SEA-DOO® sea scooter from the water and check the Battery Pod and Battery Chamber for water ingress. Always observe safe diving practice if this occurs during a dive. If salt water has entered into the chamber, rinse it out with fresh water. Dry the battery pod and battery chamber thoroughly and resemble for use. If the Battery Pod and Battery Chamber is dry and the water leakage sensor continues to beep then there is a leak in the motor housing. Remove the Battery Pod and contact customer service centre / repair centre for maintenance.

Some water entered the battery chamber. Is my SEA-DOO®  sea scooter still safe and working?

Every SEA-DOO®  sea scooter is designed for protection against accidental flooding of the battery chamber. For safety, turn OFF the master switch, remove the SEA-DOO® sea scooter from the water and check the Battery Pod and Battery Chamber for water ingress. Always observe safe diving practice if this occurs during a dive. If salt water has entered into the chamber, rinse it out with fresh water. Dry the battery pod and battery chamber thoroughly and resemble for use.

I found some sand on the O-ring Seal, how can I wash it out?

Sand or grit is the enemy of O-ring Seals. To remove sand or grit from the O-ring Seal, rinse the O-ring Seal in fresh water and apply fresh lubricant (Model no.: Vites SG60N00, Vites SG60N0, Vites SG60N1, Vites SG60N2, Vites SG60N3). If there is sand inside the Battery Housing, gently brush the sand from the unit, take care not to scratch the sealing surface. If an O-ring Seal is damaged, replaced it with a new one and apply fresh lubricant (Model no.: Vites SG60N00, Vites SG60N0, Vites SG60N1, Vites SG60N2, Vites SG60N3) before use.

How deep can I go with my SEA-DOO® sea scooter?

Please follow the depth limitation for each model of the SEA-DOO® sea scooter.

• SEA-DOO® sea scooter PRO SD75001 65ft / 20m
• SEA-DOO® sea scooter GTI SD5540 100ft / 30m
• SEA-DOO® sea scooter Aqua Ranger SD95001 30ft / 10m
• SEA-DOO® sea scooter VS Supercharged SD6545 100ft / 30m
• SEA-DOO® sea scooter Explorer SD6541 160ft / 50m